Engines and transmissions1/19/2024 ![]() Otherwise, refunds, returns and/or replacements will not be authorized. Pickups of Returns, Defective Items, and/or Cores must originate from the shipping address of the original order. Additionally, some form, such as an email, of written verification from the Freight Company of the Freight Claim must be retained in your records regardless of the time frame the Freight Claim was reported in. No Refunds will be issued due to Shipping Damage or Broken Items if not reported within 48 Hours of Delivery toĮATW and the Freight Company, which is the deadline to file a Freight Claim. All Core Shipping costs are your responsibility. It is customer's responsibility to ship the core back. If you were charged a core fee, you will not be refunded if there are cracks or holes in the block or head or if the engine is disassembled or if not returned within 30 days. Engines and transmissions are tested, visually inspected and cleaned.Ģ1. If the engine or transmission is disassembled in any way without our express written authorization it will void the warranty.Ģ0. Any engine and transmission returned not in the same assembled condition as it was received will not be refunded under any circumstances. We guarantee the part we sell to fit your vehicle.ġ9. OEM auto parts are interchangeable with multiple years, makes and models which means the same part is an exact fit for multiple makes and models as determined by OEM standards. We do not warranty oil leaks/damage on engines or transmissions due to non replaced seals, gaskets or filters.ġ7. The stated mileage is not guaranteed and is correct to the best of our knowledge.ġ6. Make sure to inspect all parts before signing for them on delivery. Although EATW makes every effort to make the part look as nice as possible before it ships no warranty or guarantee is made towards the appearance of that part. Exchanges or Store credits only after the part has been in customer possession for more than 30 days. The part must be installed AND warranty activated within 10 Business Days of delivery or the Free Warranty shall default to a 6 Month Parts Only Limited Warranty from the original date of purchase and installation for engines and 3 Month Parts Only Limited Warranty from the original date of purchase and installation for all other purchased parts.ġ2. Extended warranty will be activated upon notification of installation of part.ġ1. All residential deliveries incur a $150 shipping charge, unless agreed to otherwiseġ0. Orders usually ship within 7-14 business days.ĩ. We do not assume towing, shipping, transportation, and car rental cost.Ĩ. All mis-ordered or mis-diagnosed parts will be assessed a 25% processing charge and freight both ways, regardless of the reason.ħ. All returned parts or cancelled orders are subject to a 25% handling and processing fees plus customer assumes all shipping costs.Ħ. We are not responsible for improper installation and or labor charges.ĥ. An Engine Diagnostic Report can be sent to you or your ASE Certified Automotive facility in the event that a diagnostic report is not available.Ĥ. In the event of a warranty claim, an Engine Diagnostic Report is required from an ASE Certified Automotive facility. Diesel Engines: We do not cover injectors, high pressue oil pumps, high pressure fuel injectors or any other part which is not part of the core engine as defined above.ģ. We do not warranty any attached accessory parts, such as switches, sensors, cables, electronics, belts, hoses, water pumps, manifolds, wire harnesses, valve covers, brackets, flywheel etc. Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. Bolt-on accessories, wiring and sensors are not warranted.Ģ. The engine warranty covers block, heads, and all internals. A Satisfied Customer is our Number 1 Goalġ. ![]()
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